ECOMMERCE su WhatsApp
How the leading marketplace improved KPIs by double digits
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Ecommerce
Marketplace
WhatsApp Commerce
Come migliorare i kpi a doppia cifra
Un minuto per il cliente è come un'ora per noi. Ventis, il marketplace del made in Italy, ha registrato incrementi a doppia cifra dei KPI, sfruttando un approccio omnichannel, whatsapp commerce e le interazioni real time, esattamente nel momento quando il cliente dimostra l'intento d'acquisto sul loro sito. Per poter mantenere la propria crescita, Ventis ha deciso di investire in tecnologia ed automazione, in particolare, per ridurre il gap che c'è tra digitale e fisico. Trattandosi di ecommerce custom, la piattaforma LIFEdata Omnichannel Cloud è stata collegata direttamente ai feed di prodotto per consentire un approccio più smart nella semplificazione e riduzione del percorso d'acquisto per trasformare l'intento d'acquisto in vendita real time.
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L'approccio omnichannel per il real time engagement ha consentito di aumentare:
UPSELL
SCONTRINO MEDIO
TASSO DI CONVERSIONE
Rendendo semplice ed immediato acquistare, e ricomprare, su un marketplace custom. L'interazione real time che, prima diventava spesso ticket o email, si è trasformata in vendite e customer lifetime value.
Aumento KPI a doppia cifra
Ascolta Davide Donati, Head of Digital Marketing di Ventis, sito di ecommerce a maggior crescita in Italia per 3 anni di fila.
Case history come best practice ecommerce B2C per gli Osservatori Digital Innovation del Politecnico di Milano.
Durata: 2 minuti
Conversion rate
Ordine Medio
Customer Lifetime Value
Bring your business to WhatsApp by unifying data and insights across all touchpoints for Generative AI. Talk to an expert
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20-min demo, non-commercial, with a senior partner
We'll show you use cases already implemented by other companies and what it costs not to do
You will be able to have a no-BS overview of what can be done in your company, business KPIs with estimates of times and costs
Results in weeks. Not years
Discovery Call
Service Design +
Prototype
SaaS
Go Live
Gen Al optimization driven by your business KPIs
Built for the systems you already have in-house. No need to code: once targeted business case and KPIs, simply use our connector for Salesforce to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Salesforce corporate ecosystem
Built for the systems you already have in-house. No need to code: once targeted business case and KPIs, simply use our connector for Dynamics to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Microsoft corporate ecosystem
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Salesforce to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Commerce Cloud
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Magento to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Adobe Magento
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Shopify Plus to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Shopify
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