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Here’s how WhatsApp+Data+AI transforms omnichannel B2B
B2B commerce happens on WhatsApp
Quotes and presales
on WhatsApp
Request and manage quotes and presales on WhatsApp, especially for less tech-savvy buyers or deskless workers, those not working at a desk.
- Consumerize the B2B purchase experience: Self-service when possible, with sales assistance when needed.
- Simplify the buying journey: Turn purchasing your products into a consumer-like experience.
Manage distributors and resellers on WhatsApp
Your distributors are a valuable asset, but when you hand off customers to the network, things get complicated...
- Gain end-to-end control of customer data, even with indirect distribution networks or intermediaries.
- Keep consultant/customer relationships within your company systems, even when they happen on WhatsApp.
- Truly understand the end user, instead of relying on the distributor’s version of events.
Stop wasting time with a disconnected B2B GTM
Why is B2B so disconnected?
You visit a website, fill out a form, and wait for a pre-sales rep to contact you - someone who knows almost nothing about the product. After wasting weeks, you finally hear from someone who understands.
- Simplify the purchase journey.*
- Drive sales across digital channels and distributors.
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The systems you have in place - even category-leading CRMs - limit you to notifications and chats because they’re designed for other purposes, treating WhatsApp as just another channel.
To manage entire omnichannel processes with WhatsApp+Data+AI, you need a specialized infrastructure: a platform that ensures control, compliance, and data security for your business processes.
CRM and marketing automation are not for the omnichannel
See how we've helped other companies to grow revenue with omnichannel B2B
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Bring your business to WhatsApp by unifying data and insights across all touchpoints for Generative AI. Talk to an expert
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20-min demo, non-commercial, with a senior partner
We'll show you use cases already implemented by other companies and what it costs not to do
You will be able to have a no-BS overview of what can be done in your company, business KPIs with estimates of times and costs
For companies with simple use cases and in-house CRM manager
Onboarding and 01 month Done with You coaching
WhatsApp AI Agent specialized for your use case
WhatsApp Data Platform +Analytics
For companies with complex omnichannel cases
FULL SERVICE - Done for You. Full onboarding & training
WhatsApp Data Platform v7
Data scientist and dedicated team (5 pros)
Gen AI-assisted journey creation
Behavioral analytics
Gen AI-assisted omnichannel data strategy
Results in weeks. Not years
Discovery + Data Strategy Call
WhatsApp Data Audit + Prototype
AI agents Live + WhatsApp Data
Omnichannel enablement
Built for the systems you already have in-house. No need to code: once mapped business case and KPIs, simply use our connector for Salesforce to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Salesforce corporate ecosystem
Built for the systems you already have in-house. No need to code: once mapped business case and KPIs, simply use our connector for Dynamics to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Microsoft corporate ecosystem
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Salesforce to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Commerce Cloud
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Magento to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Adobe Magento
Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Shopify Plus to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Shopify
Cosa dicono i leader
Come usare WhatsApp per l'introduzione dell'AI nel Retail
Claudia Sanson
Head of Marketing Operations
Come usare WhatsApp per la vendita diretta di servizi
Tiziana La Mendola
Direct Sales Manager
L'AI non è il tuo prodotto. Cosa può fare l'intelligenza artificiale per l'Omnichannel?
Omar Fogliadini
Managing Partner
A cosa serve il dato nel B2B?
Sara Spampani
Responsabile Marketing
WhatsApp per la gestione dell’Omnicanalità nel Retail
Claudia Sanson
Head of Marketing Operations
Come aumentare la conversione nell’ecommerce
Omar Fogliadini
Managing Partner
Come usare l’intelligenza artificiale per l’engagement omnicanale
Omar Fogliadini
Managing Partner
Perché nessuno parla dell'ecommerce su WhatsApp?
Omar Fogliadini
Managing Partner
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