WhatsApp Business Platform Pricing, WhatsApp Data Platform Pricing, WhatsApp Business AI Cost

Find the right plan for you

No markup on WhatsApp fees. If you have Salesforce or Hubspot, this difference alone makes up for the more advanced infrastructure to manage WhatsApp Business Platform

Self service

For companies with simple use cases and in-house CRM manager

Onboarding and 01 month Done with You coaching

Starting from

€ 999

per month

Annual billing

Ideal if you want to do WhatsApp marketing

WhatsApp Data Platform v6

Propietary analytics

Customer success (SLA 48h)

START FOR FREE

Managed services

For companies with end-to-end omnichannel processes

FULL SERVICE - Done for You. Full onboarding & training

Starting from

€ 3.200

per month

Monthly or annual billing

Recommended for omnichannel retail and sales enablement

MONEY BACK GUARANTEE

️WhatsApp Data Platform v7

Data scientist and dedicated team (5 pros)

Gen AI-assisted journey creation

Behavioral analytics

Gen AI-assisted omnichannel data strategy

BOOK A DEMO

Custom

For large companies with distributed sales networks and complex multi-step processes

FULL SERVICE - Done for You. Full onboarding & training

Let's talk

Starting from € 5.000 per month

Monthly or annual billing

BOOK A DEMO

Choose the plan for your business processes

Self service

MOSt POPULAR

Managed services

Features

WHATSAPP DATA PLATFORM

Customer data platform

Single customer view behavioral event mapping

Advanced message type single customer view

Advanced filters

Advanced reports

Custom data compliance implementations

365 day data storage

Linked WhatsApp app compliance and data risk management

Developer API

JOURNEY ORCHESTRATION

Notion-like journey builder with specialized components for WhatsApp Business Platform

Advanced message types (Carousel, LTO, WhatsApp Flows...)

WhatsApp campaign manager with built-in template management

Advanced segmentation, zero party data segments and sequences

Contact blacklist to improve WABA number quality

Campaign approval workflows

NLP and Gen AI multimodal journey management

Real time live preview

Digital asset management

Advanced triggers

Handle tasks and workflows

Product feeds integration

Gen AI text generation

Knowledge base and public data RAG guardrails

Gen AI low-code configuration support for conditions, custom logics and functions

Customer data and GDPR Gen AI guardrails

Gen AI multi-model support (OpenAI, Anthropic, Bedrock, Llama)

Conversational AI trainer

Omnichannel entry point generator

Developer API

COMMON USE CASES:

Landing, WhatsApp automations with advanced Chat-ins

Lead geneLead generation - Simpleration - Bookings

Lead generation - Bookings

Lead generation - Advanced with qualification and booking

Digital onboarding - Simple signup

Digital onboarding - Advanced with personalization and followups

Marketing automation - Coupons, loyalty, subscriptions

Marketing automation - Drive to store

Marketing automation - Shop by link

Marketing automation - Order notifications

Marketing automation - Reviews, CSAT, Surveys, Eventmanagement

Marketing automation - Volantino/Store flyer outbound

Marketing automation - Sales enablement

Marketing automation - Job alerts

Omnichannel - Store locator with Volantino search and signup

Omnichannel - Chat with store WA-to-WA (decentralized)

Omnichannel - Chat with store WA-to-WA (federated)

Omnichannel - Ask & order, shop with a specialist(decentralized)

Omnichannel - Personal shopping (federated)

Omnichannel - Click & collect/Pick up in store

Omnichannel - Clienteling WA-to-WA (decentralized)

Omnichannel - Campaigns from stores' WhatsApp apps

Omnichannel - Store WhatsApp app catalog centralized management

Omnichannel - Sales enablement (field force and trade)

Omnichannel - Multi-step intelligent processes

Commerce - WhatsApp catalog search

Commerce - WhatsApp ecommerce

Analytics

Campaign analytics

RevOps, revenue per conversations and time-to-action KPIs

Click-to-WA paid ads tracking and CAPI

Interaction analytics (event-driven analytics)

Paid/organic traffic source analytics

Omnichannel analytics (behavioral analytics)

Advanced filters

Advanced reports

Export data in .csv

Linked WhatsApp app time to serve

Gen AI insights & recommendations

Developer API

Conversations

Human agent console

Integrations

Salesforce CRM

Microsoft Dynamics CRM

Salesforce Marketing Cloud

Salesforce Commerce Cloud

Shopify Advanced or Plus

Adobe Commerce (Magento 2)

Salesforce Service Cloud

... other 120

Professional services

SETUP

02 WhatsApp Business Platform accounts and numbers (01 test, 01 prod)

Green tick

Service design: Assessment, data audit and business blueprint (1 session+1 discussion)

SELF SERVICE - Done with You

MANAGED SERVICES

Technical support - SLA 48h

WhatsApp channel setup support and "Done with You" setup

DATA GOVERNANCE

Consent management, GDPR optin and optouts support

Only during setup

TRAINING

"Done with You" GTM, revOps and omnichannel coaching

01 month

FULL SERVICE - Done for You

MANAGED SERVICES

White glove, on demand customer success and business solution team
- Business strategist (Partner, 15+ yrs experience)
- Service designer
- Data scientist
- Data engineer
- QA engineer

Weekly report
Monthly business strategy and tactical meetin
Quarterly executive business ROI and KPI review

+€3.200

DATA GOVERNANCE

WhatsApp GDPR process audit and DPO support

+€1.200

Consent management, GDPR optin and optouts support

Data security management and compliance

Data processor responsibilities

TRAINING

Hands-on GTM, revOps and omnichannel coaching

+€2.500

WhatsApp Data Platform
Pricing

PROVA GRATIS

Attiva gratis la tua infrastruttura WhatsApp per sfruttare le opportunità di Black Friday, Natale 2024 e saldi invernali

Puoi mandare campagne, gestire loyalty, creare community…Numeri ed utenze rimangono tuoi. No lock in.

Cosa include l’offerta

Consulenza preliminare

Onboarding

Find the right plan for you

Self service

€ 999

Managed services

€ 3.200

Custom

Let's talk

Choose the plan for your business processes

WhatsApp Data PlatformPricing

PROVA GRATIS

Attiva gratis la tua infrastruttura WhatsApp per sfruttare le opportunità di Black Friday, Natale 2024 e saldi invernali

Puoi mandare campagne, gestire loyalty, creare community…Numeri ed utenze rimangono tuoi. No lock in.

Cosa include l’offerta

Consulenza preliminare

Onboarding

Find the right plan for you

Self service

€ 999

Managed services

€ 3.200

Custom

Let's talk

Choose the plan for your business processes

WhatsApp Data Platform
Pricing